COVID-19 Information

SWAN is here to support member libraries and we will update this section of the site with resources and information as they become available. 

[NEW 6/25] Phase 4 - Reopening for delivery, resource sharing, limited capacity opening

As libraries begin to reopen and expand services, system configuration changes will be made to facilitate your decisions. Please verify your library's listing in the COVID-19 Phase 4 Reopening: Library Listing and use this resource page as your coordinate services and resource sharing within SWAN. 

Restarting hold pick-up notices

To resume scheduling Hold Pick-up Notices: 

  • Opt-in for the date you would like notices to resume.
  • Hold pick-up notices can resume on Wednesdays, starting July 1st. 
  • Hold pick-up notices will run once a day at 2:00 p.m. (plan your processes to either take advantage of or avoid notifications to match your curbside procedures).

Phase 3 - Planning on offering curbside?

The Curbside Information directory provides a list of libraries offering curbside services. Submit a support ticket to report any changes to this information.

Stay Current

COVID-19 Updates

COVID-19 Director Survey: Resuming Resource Sharing

Jun 11, 2020 - 2:31pm

Based on discussion at our Tuesday Fireside/Poolside Chat on June 9th and the announcement provided by the Illinois State...Read more

Changes to Overdue Notices For COVID-19 Quarantine Period

Jun 10, 2020 - 5:40pm

Due to recent feedback from member libraries regarding patron confusion over returned material SWAN has implemented the following changes to overdue notices effective immediately:

COVID-19: May 29 Member Update (Due Dates/Notices)

May 29, 2020 - 2:34pm

As shared in the Fireside Chat on Tuesday, May 26th, autorenewal, courtesy, and overdue notices to patrons will resume on Monday, June 1st. This resumption of notices is necessary to accommodate ...Read more

COVID-19: Due Date Extension Webform

May 11, 2020 - 6:45am

Some libraries are providing curbside, others will remain totally closed for an extended time. To accommodate all local decisions, libraries can now select due dates that meet your needs.

...Read more

COVID-19: May 4 Member Update

May 04, 2020 - 8:04am

Fireside Chat Update - GoToWebinar (must register in advance)

Please note that we will be using GoToWebinar on...Read more

COVID-19: Reopening Date Request Form for Curbside

Apr 30, 2020 - 3:01pm

We know that libraries are working to provide limited service, including curbside and home delivery. We want to make sure all system configurations are set to support you. Please complete this...Read more