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*Important*: Temporary Suspension of eRC Harvests in Enterprise Catalog & Ongoing Enterprise Harvest Issues

 

***Update 10/18***

The remaining eRC harvests (Baker & Taylor Axis360, CloudLibrary and RBDigital) have all been reenabled. All eRC content on Enterprise should be current within the next day or so.


***Update 10/13***

As of Friday, October 13, all Hoopla and Overdrive harvests were running and auto-syncing to Enterprise profiles. We anticipate all eRC harvests to resume by Friday, October 20th.

 

***Update 10/10***

Our full harvests are running properly and our delta harvests are running on schedule now.

During the last couple weeks, we have been working closely with SirsiDynix staff in an effort to consolidate eRC harvest tasks. Both Hoopla and a significant number of our Overdrive harvests have been reduced from over 60 tasks down to two.

Over the next few days, we will be unsuspending the remaining eRC harvest tasks within Enterprise.

 

***Update 9/11*** 

Our full harvests have been running successfuly for the last several days.

This morning, we will be reenabling our delta harvests. These will run every two hours between 11AM and 7PM.

The delta harvests will populate Enterprise with changes made throughout the day.

 

***Original Posting 8/24***

SWAN Member Library Staff:

Over the last couple of months we’ve been working to find a resolution to ongoing Enterprise catalog harvest issues, noted in support posts on August 22nd and July 6th. After extensive investigation from SirsiDynix, we suspect the issue is possibly related to a high volume of eRC digital content harvests. We believe the current scheduling of eRC harvests is interfering with the standard maintenance schedule of our Enterprise catalog since both of those processes run on a single schedule.

That being the case, we’ve decided to temporarily suspend Enterprise eRC harvests for all of the SWAN libraries in order to investigate further.

The suspension of eRC harvests means the following…

  • A library’s current eRC collection subscription will remain in place in Enterprise, but titles will slowly become stale (any title additions or removals pushed from the vendor will not appear until harvests are unsuspended).
  • Patrons will still be able to checkout and return eRC titles through Enterprise, as expected, even as the harvests are suspended.
  • Patrons can always visit the vendor’s portal directly for the complete and current listing of eRC titles, and for full checkout/check-in functions.

Here’s our plan moving forward…

  1. 8/24 – Suspend eRC harvesting for the entire consortium, Enterprise delta harvests remain suspended
  2. 8/25-9/10 – Allow Enterprise full harvests to resume on-schedule, monitor for success
  3. 9/11 – Unsuspend Enterprise delta harvests, set at every 2 hours between 11am-7pm
  4. 10/10-10/20 – Slowly unsuspend eRC harvests each day, starting with a small selection of member libraries

We very much appreciate your continued patience as we work toward a resolution to this issue.

 

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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/