News

September 17, 2019 - 1:48pm

In order to better serve our members and patrons, the SWAN Bibliographic Services team and the Cataloging Advisory Group have been working on a new set of guidelines for Blu-ray/DVD combo packs. The guidelines are similar to their previous version with some changes made to help our members... Read more

September 12, 2019 - 5:17pm

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A new version of BLUEcloud Mobile is here!  You can expect to see some feature additions, bug fixes, and backend improvements.

The update will be rolled... Read more

September 10, 2019 - 7:56am

A change has been made in our SWAN global demand management configuration settings that went into effect today, September 10, 2019. Our system is now configured to trap hold with the first item received.

If an item is checked in locally before it arrives in delivery, the item will be... Read more

August 30, 2019 - 5:59pm

We have published additional recorded training sessions for our members, including:

August 28, 2019 - 11:32am

Check out the SWAN Libraries Mobile App: Getting Started video! This video covers the basics to help your patrons start using the SWAN Libraries app today! Patrons can view this video on our... Read more

August 23, 2019 - 9:42am

SWAN has been working with SirsiDynix to improve title search relevancy in Enterprise, especially for short titles. Some tweaks to search relevancy went live this morning and you should notice improved search results. Some examples of short titles include:

August 21, 2019 - 9:37am

We have a feedback survey for everyone that attended Friday's SWAN Expo. There is also a question at the end of the survey for those of you unable to attend, we would like to hear why you could not make it.

... Read more

August 20, 2019 - 5:07pm

Logins

Logins to the BLUEcloud Mobile App Administration portal are now available to library directors. Directors and director delegates can view your logins through the Accounts & Logins documentation on the SWAN... Read more

August 15, 2019 - 10:57am

SWAN staff will be attending the SWAN Expo at Moraine Valley Community College this Friday, so please be aware of any questions or reported issues via our help system will be delayed until Monday. Should any emergencies occur, we have support staff monitoring the 844-SWAN-LIB or voicemails left... Read more

August 9, 2019 - 1:02pm

We are now ready to begin our reporting and cleanup process of items that are missing in transit. You will find attached a shelf check report of items that were checked out to MISSTRNSIT prior to August 1, 2018. You can find more information about items missing in transit and instructions for... Read more

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