News

October 9, 2018 - 1:47pm

SWAN Libraries,

In order to evaluate the future mobile app needs for SWAN, please take a few minutes to complete our survey. We will use data from this survey to inform the next steps in increasing SWAN's mobile... Read more

October 8, 2018 - 7:46am

When/Where: October 17 1:00-3:30 PM, RAILS Burr Ridge Main Meeting Room 
[Register on L2]

Join us for a demonstration and discussion on configuration of OCLC Services. We will show SWAN scoping in OCLC WorldCat... Read more

October 4, 2018 - 3:10pm

The self-nomination survey form is now open for the SWAN Circ Advisory Committee 2018 election.  Please consider throwing your hat in the ring.  The process is very simple, just fill out the form including a brief statement about yourself and what you can bring to the table.   We have 4... Read more

October 1, 2018 - 12:48pm

Patrons have five different notification opportunities for checked out items:

  1. Autorenewal Courtesy Notice (for items checked out at participating libraries)
  2. Courtesy Notice
  3. 1st Overdue Notice
  4. 2nd Overdue Notice
  5. Billing Notice

1st and... Read more

September 28, 2018 - 7:25am

The Dolton Public Library District (DOS) will be closed from October 1, 2018 until approximately May 1, 2019 for renovation. During this time DOS items will not circulate and holds cannot be placed against their items. RAILS will coordinate postponement of delivery until they reopen. Patron... Read more

September 24, 2018 - 12:42pm

September 21, 2018 - 3:47pm

The SWAN Acquisitions User Group meeting has been rescheduled from Thursday October 11, to Wednesday October 24, due to the ILA Annual Conference. You can register for this event on L2. We apologize for any inconveniece this... Read more

September 20, 2018 - 8:43am

Update 9/20: The upgrade is complete, and on-order records now appear in the item detail display.

SWAN has scheduled an upgrade to Enterprise v5.0.0.7.

This upgrade will resolve an error with on-order records, which currently are not appearing in the item detail display.

We'... Read more

September 17, 2018 - 7:46pm

---Resolved at 8pm on 9/18---

WorkFlows is back online and operating as expected. Please login normally and let us know if you experience any trouble.

We’ll continue to monitor the situation throughout the night and send further updates via SWANcom if any issues arise.

 ... Read more

September 17, 2018 - 12:01pm

---Resolved at 12:30pm on 9/17---

The issue has been resolved and Enterprise should now be operating as expected. If you continue to experience issues, please let us know by emailing help@swanlibraries.net.

 

---Original Posting at... Read more

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