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*Resolved* WorkFlows Outage at 7:30pm on 9/17

---Resolved at 8pm on 9/18---

WorkFlows is back online and operating as expected. Please login normally and let us know if you experience any trouble.

We’ll continue to monitor the situation throughout the night and send further updates via SWANcom if any issues arise.

 

Thank you for your patience as we worked to resolve the issue.

 

---Original Posting at 7:30pm on 9/17---

SWAN Member Libraries:

We’re currently experiencing a high load average on the Symphony WorkFlows server, causing many clients to disconnect. If you’ve been disconnected from WorkFlows, please proceed in Offline mode for limited circulation functions until we’re able to troubleshoot the issue further.

This outage will also impact SIP2 and Web Services integrated services, which includes Enterprise My Account features and item availability.

We’ll send additional information as soon as it becomes available.

Thank you.

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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/