News

September 14, 2018 - 1:56pm

---Concluded Successfully on 10/11/2018 at 05:30---

The Symphony 3.5.3 upgrade has concluded successfully!

We’ve reenabled the VPN connections to your libraries, so you’re free to login to the server immediately (Offline mode is no longer necessary).

A few important things... Read more

September 14, 2018 - 1:26pm

September 14th Update: SWAN's Enterprise 5.0 catalog has some performance issues that are being worked on by SirsiDynix software engineers. This means we experience brief outages from time to time which last less than 10 minutes. Until we have resolved these ongoing issues, we ask library staff... Read more

September 13, 2018 - 4:42pm

SWAN Member Libraries and Information Technology Staff:

 

The load average on our Production server has returned to normal levels.

We are no longer seeing any anomalies on the system, but will continue to monitor the server.

 

Thank you for your patience.... Read more

September 12, 2018 - 4:00pm

We have implemented User Category 11 in patron records to represent Hold Pickup Preference. The majority of libraries will not use this category and can simply ignore the field.

For libraries who have a Drive-up window at your library, this provides a means to identify their preference.... Read more

September 12, 2018 - 6:34am

SWAN Member Library Staff: 

We are currently encountering a long-running overnight maintenance report, ADUText, that is impacting this morning’s report scheduling.  This report has run into the time allotted for other maintenance processing, and so we are unable to run other user and... Read more

September 11, 2018 - 7:23am

September 11, 2018 - 7:03am

On July 10th, we introduced a new version of the Clean Hold Shelf report which includes the patron barcode. Unfortunately, this version of the report has introduced a processing problem since only the Owning Library is displayed. We are working with SirsiDynix on resolving the report error to... Read more

September 10, 2018 - 5:09pm

Deadline – Update Patron Records by end of day September 16, 2018

Public libraries have been subscribed to the three reports listed below and should have received them via email. If you have not yet received your cleanup reports please open a ticket by sending an email to... Read more

September 10, 2018 - 1:57pm

**Please route to appropriate staff.**

After much discussion with the Cataloging Advisory and Serial Users Groups, SWAN is implementing a change to call number standards for serial publications. Consumer and trade/B2B publications will no longer include... Read more

September 7, 2018 - 3:32pm

Update 09/07/2018: SirsiDynix has a patch for this issue, and we have scheduled an upgrade for Thursday, September 20th. We will release an update with more details about down time.

The On-Order section is not displaying in the item detail display in Enterprise. In addition, the Holdings... Read more

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