October 31, 2018 - 2:07pm

We will be running the Custom Long overdue Report (CLR) for CHICAGO_P patrons late Sunday, November 4. The report will look at items that were checked out to Chicago patrons and due before July 1, 2016.

The CLR will create a LONGOVRDUE bill on the patron’s record however; SWAN will pay... Read more

October 31, 2018 - 11:25am

We have removed the permalinks in the detail display Enterprise, since they are exactly the same as the URL of the detail display and have caused some confusion for patrons.

You can get the permalink by coping the URL of the detail display.

... Read more

October 29, 2018 - 5:03pm

Link to ballot:

Voting is now open for SWAN Circulation Advisory. Each library can vote once. The ballot should be completed by the Circulation Manager/... Read more

October 19, 2018 - 10:55am

SWAN is working on a new support website for our members. We would like your help to improve the organization of the site through a tree test. The tree test is online, and it should take about 15-20 minutes. You will be given several tasks, and you will show where you would find them in a "tree... Read more

October 18, 2018 - 1:43pm

---Resolved at 2:50pm---

The long-running report has been terminated and the afternoon report schedule has resumed. We expect reports may be an hour or two behind as the system catches up. Thank you again for your patience as the issue was investigated.


---Original Posting... Read more

October 18, 2018 - 9:25am

As part of ongoing patron privacy review, we have found that some In Transit slips had been configured to include Patron Name and Barcode. No personally identifiable information should be included in transit slips going between libraries. 

We will be removing this information from the... Read more

October 16, 2018 - 11:52am

The SWAN Acquisitions User Group meeting is next Wednesday, October 24 at the RAILS Burr Ridge facility. If you plan on attending but have not yet registerd you can do so via L2. If you would like to discuss a topic at the... Read more

October 15, 2018 - 9:22am

SWAN Member Library Staff:

Beginning on Wednesday, November 7th, the SWAN Symphony WorkFlows server will undergo an upgrade of the current Operating System. This upgrade could take up to two days, during which... Read more

October 9, 2018 - 1:47pm

SWAN Libraries,

In order to evaluate the future mobile app needs for SWAN, please take a few minutes to complete our survey. We will use data from this survey to inform the next steps in increasing SWAN's mobile... Read more

October 8, 2018 - 7:46am

When/Where: October 17 1:00-3:30 PM, RAILS Burr Ridge Main Meeting Room 
[Register on L2]

Join us for a demonstration and discussion on configuration of OCLC Services. We will show SWAN scoping in OCLC WorldCat... Read more