July 9, 2018 - 9:50am

Starting Tuesday, July 10, 2018, the Clean Hold Shelf report will include the patron barcode which appears after the patron name. The sort order of the report will remain the same, in alphabetic order by last name.Read more

July 6, 2018 - 4:10pm

Due to the scheduled maintenance and downtime on July 4th, the Auto Renewal report that should have run for items due today, July 6, 2018 did not run. We just ran the report for these items; patrons should be receivnig their notices now. It is possible patrons may receive two separate notices:... Read more

July 6, 2018 - 7:07am

Statistical log data from June 30th was processed fully by end of day July 2nd, so BLUEcloud Analytics June data is available for reporting.

System work which impacts our catalog delays the harvesting and updating of our BLUEcloud Analytics data.  We are closely monitoring the processing... Read more

July 5, 2018 - 2:43pm

---Resolved 7/6 at 10AM---

SWAN Member Library Staff:

It appears that last night’s overnight maintenance reports have resolved the issues that we were experiencing with searching and the subsequent error messages throughout the day on Thursday, July 5.

Please notify us ASAP... Read more

July 5, 2018 - 9:45am

UPDATE 7/6, 10:35 a.m.: We have successfully run the fix to call numbers affected by Tuesday's batchload. Call numbers and classification policies that were changed by the load have been restored to their state as of the morning of July 3rd. Please note that items added on July 3rd may have been... Read more

July 2, 2018 - 9:31am

SWAN Member Library and Information Technology Staff:

SirsiDynix has concluded work on Enterprise. It does appear that the maintenance did not impact our Enterprise production instance. Our Enterprise test environment was impacted and has been restored, but this particular outage was not... Read more

June 29, 2018 - 9:06am

---Concluded at 11:00pm on 7/4---

SWAN Member Libraries and Information Technology Staff:

The scheduled database maintenance has concluded successfully. Staff will be able to resume normal operations beginning tomorrow (7/5).

Thanks for everyone’s patience throughout the... Read more

June 26, 2018 - 9:35am

The Serials Users Group Meeting on Thursday, June 28th is cancelled.  It will be rescheduled at a later date.  Please watch for a SWANcom with more details.Read more

June 22, 2018 - 9:30am

We just received news that Kate Boyle, SWAN Member Services Manager, passed away June 21st after an illness. As many of you know Kate worked tirelessly for 39 years serving Illinois libraries. I will share additional information when it becomes available. SWAN staff are understandably upset, and... Read more

June 19, 2018 - 9:27am

Update June 19, 2018 10:41 AM: RAILS IT has identified the issue as a malfunctioning High Availability link between firewalls and has completely restored service.


SWAN Member Libraries & Information Technology Staff:

This morning, we experienced periods of network... Read more