October 19, 2018 - 10:55am

SWAN is working on a new support website for our members. We would like your help to improve the organization of the site through a tree test. The tree test is online, and it should take about 15-20 minutes. You will be given several tasks, and you will show where you would find them in a "tree... Read more

October 18, 2018 - 1:43pm

---Resolved at 2:50pm---

The long-running report has been terminated and the afternoon report schedule has resumed. We expect reports may be an hour or two behind as the system catches up. Thank you again for your patience as the issue was investigated.


---Original Posting... Read more

October 18, 2018 - 9:25am

As part of ongoing patron privacy review, we have found that some In Transit slips had been configured to include Patron Name and Barcode. No personally identifiable information should be included in transit slips going between libraries. 

We will be removing this information from the... Read more

October 16, 2018 - 11:52am

The SWAN Acquisitions User Group meeting is next Wednesday, October 24 at the RAILS Burr Ridge facility. If you plan on attending but have not yet registerd you can do so via L2. If you would like to discuss a topic at the... Read more

October 15, 2018 - 9:22am

SWAN Member Library Staff:

Beginning on Wednesday, November 7th, the SWAN Symphony WorkFlows server will undergo an upgrade of the current Operating System. This upgrade could take up to two days, during which... Read more

October 9, 2018 - 1:47pm

SWAN Libraries,

In order to evaluate the future mobile app needs for SWAN, please take a few minutes to complete our survey. We will use data from this survey to inform the next steps in increasing SWAN's mobile... Read more

October 8, 2018 - 7:46am

When/Where: October 17 1:00-3:30 PM, RAILS Burr Ridge Main Meeting Room 
[Register on L2]

Join us for a demonstration and discussion on configuration of OCLC Services. We will show SWAN scoping in OCLC WorldCat... Read more

October 4, 2018 - 3:10pm

The self-nomination survey form is now open for the SWAN Circ Advisory Committee 2018 election.  Please consider throwing your hat in the ring.  The process is very simple, just fill out the form including a brief statement about yourself and what you can bring to the table.   We have 4... Read more

October 1, 2018 - 12:48pm

Patrons have five different notification opportunities for checked out items:

  1. Autorenewal Courtesy Notice (for items checked out at participating libraries)
  2. Courtesy Notice
  3. 1st Overdue Notice
  4. 2nd Overdue Notice
  5. Billing Notice

1st and... Read more

September 28, 2018 - 7:25am

The Dolton Public Library District (DOS) will be closed from October 1, 2018 until approximately May 1, 2019 for renovation. During this time DOS items will not circulate and holds cannot be placed against their items. RAILS will coordinate postponement of delivery until they reopen. Patron... Read more