March 5, 2018 - 3:40pm

UPDATE 4:00 pm: The search results issues and intermittent outages seem to have been resolved. SWAN and SirsiDynix are continuing to monitor Enterprise.


UPDATE 1:00 pm: We are still seeing intermittent outages and search results issues with... Read more

March 5, 2018 - 11:29am

SWAN quarterly image

The presentation from the Thursday, March 1, 2018 SWAN Quarterly meeting is now posted under the "Meeting Documents" page. This presentation has... Read more

March 2, 2018 - 2:34pm

The SWAN fiscal year 2019 budget was approved at the March Quarterly meeting. The membership fees, budget, reserves, and explanation document are posted online on the Governance page. The fiscal year documents are in descending order. If you need an explanation on the... Read more

March 2, 2018 - 11:42am

new site graphic

In anticipation of the May 1 go-live, SWAN is updating our public website aimed at patrons and... Read more

March 1, 2018 - 10:57am

---Resolved at 11:49am---

SWAN Member Library Staff:

We located a configuration mismatch between WorkFlows and SIP that created SIP connection errors at several libraries. We've since resolved the issue and are seeing successful SIP connectivity again at all libraries.

Thank... Read more

February 26, 2018 - 4:59pm

SWAN will hold its first quarterly meeting on Thursday, March 1 at RAILS 125 Tower Drive, Burr Ridge, IL 60527. Libraries are encouraged to attend in-person as the approval of SWAN's budget will be conducted by roll-call at the meeting.

Meeting packet is online here... Read more

February 26, 2018 - 3:50pm

SWAN Member Library Staff:

With regard to our previous Support site posting about the February 21st server upgrade (link here), after extensive discussion, we’ve decided to further postpone the Symphony server Operating System upgrade and... Read more

February 21, 2018 - 3:13pm

SWAN Member Libraries:

Our outgoing/incoming phone issue has been resolved. We are once again able to make and receive outside calls.

Thank you for your patience.

SWAN Member Libraries:

We are currently experiencing a problem with the phone system at SWAN. We... Read more

February 8, 2018 - 4:49pm

CTL expects to do Thursday overnight deliveries as usual to the libraries in the Burr Ridge and Wheeling service areas. However, RAILS service centers in Bolingbrook, Burr Ridge, Coal Valley, and Rockford will be closed on Friday, February 9, due to the increasingly severe weather... Read more