*Resolved*SWAN Mobile App Outage 10/12

Quick Info
Platforms Affected: 
BLUEcloud Mobile
Issue Type: 
Issue
Status: 
Closed
Description: 

We're currently experiencing intermittent outages and slowness of the SWAN BLUEcloud Mobile App. We've escalated the case to SirsiDynix support and hope to have additional details soon.

Tracking Updates: 
Date/TimeNote
October 12, 2021 - 9:27am
Issue created
October 12, 2021 - 1:23pm
SirsiDynix responded that the issue was due to a SaaS-hosted server low on resources. SirsiDynix has resolved the issue and the app is working again as expected.
October 12, 2021 - 3:20pm
We are seeing the server issues again this afternoon.