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SWANx18 Map/Guide/Schedule Now Available!

All documents for this year's SWANstravaganza Conference are now available for you! We've attached a campus map for directions/parking, a grid schedule for the day, and the conference guide for the event which provides an overview of each session throughout the day. These guides will also be included in each of your registration packets when you arrive, so no need to print an extra copy.

Check-in for the morning and breakfast begins at 8:30am, and the event will kick off shortly after 9am. We will be in Building M for this event (same as previous years), so parking in lot C1/entry via 111th St. is your easiest way to find us. Look for the giant inflatable swans outside our building. The event is held at Moraine Valley Community College, 9000 W. College Parkway in Palos Hills, and GPS/map apps should work just fine. Thank you so much to everyone who registered for this year's event - we are excited to spend the day with you! 

 

 

 

 

Cataloging Advisory/Serials User Group Meeting 8/23

The joint Cataloging Advisory Group and Serials Users Group meeting will take place one week from today, August 23rd at 9:30 at the RAILS Burr Ridge Main Meeting Room. For the main event, we will discuss future practice for serials call numbers and reach a final decision and action plan on possible changes. We will then move to serials and cataloging topics as usual. If you have anything you would like to see on the agenda as questions or discussion topics, feel free to let us know by contacting scott@swanlibraries.net or responding to this message.

You can find the event on L2 here: https://www.librarylearning.info/events/?eventID=26541

Enterprise Upgrade/Downtime Tuesday, August 21st, 12 a.m.

SWAN has scheduled an upgrade to Enterprise v5.0.0.6.

This upgrade includes several bug fixes. Most notably, it solves a problem with eResource Central (eRC) titles. Currently, any eRC titles with a diacritic character, such as an apostrophe, do not display the characters before the diacritic. This has made searching for eRC items difficult. You can read more about this issue at SirsiDynix Support, issue DSC-6949.

We've scheduled the upgrade with SirsiDynix for August 21st at 12:00 a.m. This upgrade will require downtime of Enterprise, estimated at 1-3 hours for:

  • All Enterprise OPAC functions
  • Enterprise My Account functions (including payments)
  • Enterprise Search functions

Please note that Symphony WorkFlows, SIP2, and Web Services will not be affected by this outage. WorkFlows Offline Mode will not be required for this outage. We'll also be posting a notice to the Enterprise OPAC homepages to inform patrons of the outage.

If you have any questions or concerns, please email us at help@swanlibraries.net or call 844-SWANLIB (792-6542).

Make Plans for SLUI, Friday October 5th at Tinley

SirsiDynix Library Users of Illinois (SLUI) Annual Meeting & Program - Friday, October 5 9:30 AM - 3:15 PM at Tinley Park Public Library [Register Now]

Take this opportunity to network with colleagues throughout Illinois at the annual meeting. SirsiDynix representatives will be on hand to showcase new software and answer questions. Kendal Orrison, Director of Resource Sharing Alliance NFP will host a BLUEcloud Analytics demonstration. We look forward to sharing our SWAN experiences with analytics too.

Hope to see many of you there. For more information, visit the SLUI website. Registration is $20 and includes continental breakfast, lunch, and refreshments. Great conversation is free!  Special thanks to the SLUI Officers who work to organize this program and represent SWAN so well. 

If you have any questions about this event, please contact SLUI Vice Chair/Chair Elect Christine Lees at clees@dglibrary.org

*Resolved* Overnight Maintenance Report Issues on 8/8

Update/Resolved on 8/9 at 9am

Last night's overnight maintenance concluded successfully and should have resolved any record issues that were encountered on Wednesday. If you continue to encounter records that are inaccessible or unsearchable, please email help@swanlibraries.net with full details of the issue so that we can investigate further.

 Thank you for your patience as worked through this issue.

 


Original Posting on 8/8

SWAN Member Library Staff:

Please be aware, last night we countered an abnormal ADUText report, which handles our daily record maintenance and processing. That being the case, we may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated yesterday and are typically in the form of “heading keys need to be indexed” errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records. Additionally, since the ADUText report ran especially long, we’re likely to see some backup of this morning’s report schedule, as some of the maintenance still has not concluded.

We’ve reached out to SirsiDynix Support with hopes to mitigate some of the record issues that may be encountered, but if you come across these records, please email a list to help@swanlibraries.net and we’ll forward them to SirsiDynix for further investigation and temporary correction. Otherwise, all record issues should be cleared with tonight’s regularly scheduled maintenance.

Thank you.

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SWAN Library Services

800 Quail Ridge Drive - Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net/

Long-Running Maintenance Report on 8/04

SWAN Member Library Staff:

Please be aware, this morning we’re contending with a long-running maintenance report that is currently delaying all regularly scheduled reports. This particular maintenance report is responsible for processing item additions, updates, and deletions. We hope to see it wrap up shortly. That being the case, we ask that you please avoid running any non-essential reports today so that system reports can process when the report service is freed up.

We sincerely apologize for the inconvenience this may cause and thank you for your patience.

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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/

Checkouts in My Account Now Display Item Barcodes

Current checkouts in Enterprise, under the My Accounts tab, will now display the item barcode.

Previously, checkouts only displayed call numbers. Some items--such as kits, games, and tote bags--do not have unique call numbers. Patrons who checked out multiples of these types of items didn't know which items were due. The Discovery and User Experience Advisory Group (DUX) determined that displaying both item barcode and call number would better serve our patrons.

checkouts-tab-with-item-barcode

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