February 26, 2020 - 4:29pm

Beginning this Friday (Feb 28th) we’ll be adding the new “Total Amount Saved” feature to the email checkout receipts for all libraries. As you may recall, this new feature was added to the footer of all in-library physical receipts following the recent Symphony upgrade. The... Read more

February 26, 2020 - 3:11pm

Prior to the Enterprise 5.0.1 upgrade, internal Enterprise profiles could be set to automatically logout users after a specified period of inactivity. This feature ensured that patrons don't stay logged into OPAC kiosk computers. In the upgrade, this logout period was set to 15 minutes, and some... Read more

February 25, 2020 - 9:07am

SWAN Member Library Staff:

Thank you again for your patience and cooperation during yesterday's rebuild. We accomplished most of what we wanted, though there are some pending changes we are still working on.

Here is a summary of the bibliographic changes we were able to complete as... Read more

February 17, 2020 - 12:08pm

SWAN has received notice that AtoZ World Travel is undergoing a server migration.

If you use this resource, please email and provide:

  • Your new link to AtoZ World Travel provided by the vendor, World Trade Press
  • ... Read more
February 13, 2020 - 3:57pm

SWAN has recently developed a tool to help us when publications are canceled or indefinitely suspended but there are holds attached to the on-order record.

If you are notified that an ordered item will no longer be available, let SWAN know, and we will investigate and follow up. Using... Read more

February 5, 2020 - 4:27pm

The first meeting of the SWAN Public Services Users Group will be Thursday, February 20th, 1:30 PM - 4:00 PM at RAILS Burr Ridge.

This group was created based on requests from the membership for a group that could bring together library staff in any area of public service... Read more

February 5, 2020 - 2:16pm

As a reminder, our SWAN User Group meetings are posted on L2 and tagged with SWAN2020 for easy reference and registration.

Meeting agenda, notes, and any supplemental files are posted on our SWAN Support Site under Meetings... Read more

February 3, 2020 - 3:52pm

The St. Charles Public Library has exciting plans for the future which will impact all of us starting immediately. Beginning in March, 2020, the St. Charles Public Library will be moving to a temporary location while their library undergoes extensive remodeling and construction. St. Charles will... Read more

January 31, 2020 - 12:25pm

Have you ever wondered what your library would be like if it didn’t have any more fines? Do you have questions on how to go fine free, but aren’t sure where to start? If this sounds like you, then this Fine Free Panel Discussion is where you want to be!

Join us on Wednesday, February 19... Read more

January 30, 2020 - 12:07pm

Please see our growing list of training recordings, including last week's Quarterly Billing Overview and today's Circulation Basics

We have revamped the... Read more