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Platforms

Aspen Discovery

Aspen Discovery is our online public access catalog (OPAC) and discovery platform. Aspen integrates e-resources and digital archives, and it provides several tools to highlight your collections and recommend titles to patrons.

Aspen Library Discovery App (LiDA)

Aspen LiDA is the companion app platform to Aspen Discovery. SWAN has a branded instance of LiDA, the SWAN Libraries + app. You can learn more about the patron experience on the SWAN patron site. Marketing staff may wish to explore promotional graphics and suggested news/social media copy.

BLUEcloud Acquisitions

Tools for acquisitions management within the SirsiDynix BLUEcloud staff suite.

BLUEcloud Analytics (BCA)

BLUEcloud Analytics presents statistical data to users, harvested from the Symphony ILS. It is SWAN's primary statistical reporting tool. 

BLUEcloud Central

BLUEcloud Central provides web-based access to library staff functions. Note that BLUEcloud Mobile and BLUEcloud Analytics are managed through a separate interface.

BLUEcloud Circulation

BLUEcloud Circulation is a web-based tool that covers very basic circulation tasks.

BLUEcloud Commerce

An intermediary service that allows patron payments to be processed via ProPay.

EBSCO Discovery Service (EDS)

EDS is a single search discovery tool in the SWAN OPAC (via API) that connects patrons to subscription research databases.

EBSCO NoveList Select

NoveList Select is a subscription-based readers’ advisory service that integrates with the SWAN OPAC.

HaloITSM Ticketing System

Library staff members can use the SWAN ticketing portal to submit, view, and manage tickets and service requests.

MessageBee

The MessageBee platform handles patron notices and notifications via email, SMS text messaging, and phone.

MobileStaff

A mobile circulation tool that acts as a limited ILS client, allowing users to complete a range of simplified tasks including checkout, patron lookup, hold placement, and registration. Previously called MobileCirc. 

OpenAthens

OpenAthens is a patron authentication tool used primarily for Article Search/EDS. OpenAthens connects to the SWAN ILS using Web Services.

SirsiDynix Symphony Web Services

A proprietary SirsiDynix API. It allows for secured API-based integrations with the Symphony ILS for the purpose of patron authentication and database lookup. Many SWAN 3rd party vendor services communicate with the ILS through Web Services.

SirsiDynix Symphony WorkFlows

Symphony WorkFlows is the SWAN ILS, which contains the patron and item databases as well as system configurations for each library.

SWAN Community Forums

The SWAN Community Forums provides a space to network with your SWAN colleagues and continue conversations from user group meetings online.

SWAN Notice Dialer by Unique

The SWAN Notice Dialer is SWAN’s automated voice notification system that alerts patrons to available holds and overdue items via phone. Patrons using this system have a PHONE notice preference in WorkFlows.

Virtual Private Network (VPN)

Secure network connections from each SWAN library to the servers that contain the ILS. VPN connections are required for SWAN ILS connectivity.

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System Wide Automated Network
915 Harger Road, Suite 260
Oak Brook, Illinois 60523
844-SWAN-LIB
https://www.swanlibraries.net

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