SWAN Member Libraries and Information Technology Staff:

Last night's overnight maintenance window ran long this morning.

As a result, our regularly scheduled reports are delayed. Reports are running, but we are behind schedule.

Please refrain from scheduling any non-critical reports today, so we can allow our system to catch up.

Thank you for your patience.

SWAN received reports of missing information in BCA reports run this week. SirsiDynix has reported that the last time our harvest was fully processed was Saturday June 8. They are currently working on this and hope to have it processed by late this afternoon. If you have run any reports in BCA this week that should include information updated between June 9 and June 14 please re-run your reports as the information will not be accurate. We will be monitoring the BCA harvest and apologize for any inconvenience.

One of the effects of the de-duplication process is an update of the Title Control Number (TCN) for the bib record. The bills that are associated with items pull the item information from the TCN. If the TCN has been changed due to the merge of bib records the bill is no longer able to pull in the title and item ID for the bill. When you attempt to pay bills like this you will receive a database error message and we need to have SirsiDynix re-attach the bill to a bib record.

Update June 13, 2018 1:35pm: Gale has reported that they resolved the issue. However, libraries should check their Gale database links and verify they are able to access through Open Athens. If you have any issues, please contact help@swanlibraries.net

Update June 13, 2018: This looks to be an issue with Gale, and not Open Athens, that is affecting libraries outside of SWAN and libraries using other methods of remote authentication. Open Athens is continuting to work with Gale, and we will continue to update this post as we learn more.

This message is for anybody who uses cataloging functions in SWAN. Two things to be aware of:

As reported last week we will begin running the Clean Hold Shelf report centrally for all libraries, Monday through Friday, beginning tomorrow. This report is run 7 am and is delivered to the generic email address for each library. All other scheduled Clean Hold Shelf reports have been removed from WorkFlows. We have also removed the Clean Hold Shelf report templates from the REPORT login.

We have discovered an issue in which MARC data has disappeared from bibliographic records in isolated cases, leaving bibliographic control, call number, and item data in tact. This can manifest in a few ways, some of which may be confusing as WorkFlows does not know how to communicate the error.

Call number and title control number browsing in Workflows may display blank title lines or a hyphen in the place of a title.

As you may have heard we recently found out libraries should be completing their Clean Hold Shelf report before beginning to process their Onshelf Items list (pull list). In our ongoing mission to minimize issues with holds we will be running the Clean Hold Shelf report for all libraries centrally and will no longer offer the opportunity to libraries to schedule or run them on their own through the REPORT login. This change will take affect Tuesday, June 5. The centrally run report runs at 7am, Monday through Friday, and is delivered to the generic email address for each library.