---Resolved, 2/16---
SWAN has performed additional overnight database maintenance to correct the reported record issues. All records should now search and display as expected. Please submit a ticket if the issues persist and specify the record(s) in question.
---Update, 2/15---
Overnight maintenance concluded successfully this morning (2/15), but we continue to see record indexing errors. We continue to work with SirsiDynix to resolve these errors. Please continue to report any records that you encounter as examples.
---Update, 2/14---
The issue has persisted into Monday, so please continue to report any issues encountered.
---Original Posting, 2/13---
Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. That being the case, you may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated yesterday and are typically in the form of “heading keys need to be indexed” errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records.
We’ve reached out to SirsiDynix Support with hopes to mitigate some of the record issues that may be encountered, but if you come across these records, please email a list to the SWAN ticketing system and we’ll forward them to SirsiDynix for further investigation and temporary correction. Otherwise, all record issues should be cleared with tonight’s regularly scheduled maintenance.
