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SirsiDynix BLUEcloud Outage on 5/27/2022

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SirsiDynix is reporting intermittent outages of their BLUEcloud server host this morning, affecting access to many of SWAN's BLUEcloud products. The following services may be inaccessible while SirsiDynix investigates this issue:

  • BLUEcloud Analytics
    • Delivery of scheduled BLUEcloud Analytics reports
  • BLUEcloud Acquisitions
  • BLUEcloud Circulation
  • BLUEcloud Cataloging
  • BLUEcloud Mobile App (patron-facing)
  • BLUEcloud Mobile Staff (aka BLUEcloud MobileCirc)
  • BLUEcloud Central Management
  • Workflows credit card payment services

This outage does not affect access to WorkFlows, or Aspen.

We'll update this post with any additional information as it becomes available.

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