Thursday, July 22, 2021 - 9:40 AM | SWAN IT
Please be aware, RAILS is currently experiencing a server outage at their Burr Ridge datacenter. This outage affects the following services:
- Logins to all RAILS websites and RAILS-specific services
- Logins and access to L2 (Library Learning) events and directory website
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Logins to the SWAN support site (this site) as these authenticate via L2
- You can still access any content that does not require a login
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Logins to the SWAN ticket website as these also authenticate via L2
- You can still email support issues to the SWAN ticketing system
No other SWAN services are impacted by this outage. We'll submit additional updates to this news post as they become available.
