Thursday, July 22, 2021 - 9:40 AM | SWAN IT
Please be aware, RAILS is currently experiencing a server outage at their Burr Ridge datacenter. This outage affects the following services:
- Logins to all RAILS websites and RAILS-specific services
- Logins and access to L2 (Library Learning) events and directory website
-
Logins to the SWAN support site (this site) as these authenticate via L2
- You can still access any content that does not require a login
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Logins to the SWAN ticket website as these also authenticate via L2
- You can still email support issues to help@swanlibraries.net
No other SWAN services are impacted by this outage. We'll submit additional updates to this news post as they become available.
