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  • *Concluded Successfully* Scheduled Maintenance -- Rebuild Headings and Text Database Indexes Sunday, 9/1

*Concluded Successfully* Scheduled Maintenance -- Rebuild Headings and Text Database Indexes Sunday, 9/1

Wednesday, August 28, 2024 - 12:55 PM | Cynthia Romanowski

--Updated 9/3/24--

Scheduled maintenance on the Symphony ILS has completed and regularly scheduled reports have caught up and concluded successfully.

You may now resume normal functions and WorkFlows usage.

If you encounter any issues or have additional questions please open a help ticket by sending an email to the SWAN ticketing system.

--Updated 9/1/24--

We will be rebuilding our indexes over Labor Day weekend, starting Sunday 9/1, when libraries are closed. You will not be able to access Workflows or BLUECloud Staff during the scheduled maintenance window. We anticipate that this will have little to no impact on service since it is occurring over the holiday. We will send an all clear message when you can resume normal work functions. 

We will provide updates on this post as they become available.

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System Wide Automated Network
915 Harger Road, Suite 260
Oak Brook, Illinois 60523
844-SWAN-LIB
https://www.swanlibraries.net

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