Delay with Yahoo/AOL patron emails

We’re currently experiencing issues delivering emails to patrons with Yahoo or AOL email addresses. We’re submitted cases with both Yahoo and our volume email service to seek resolution and are currently waiting on a response.

This issue impacts all checkout receipts, bills, and other notices sent from our Symphony server on January 8^th or 9^th. While none of these emails have been lost, they’re currently being deferred or delayed from delivery on the Yahoo email servers. Once the issue has been resolved, all emails should be delivered to the respective patron accounts.