Update at 10:00AM on 3/28
The issue has been resolved and we've now had two days of successful overnight harvests. We believe this is a delayed bug associated with the Daylight Savings transition and will monitor for this bug with future time changes.
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Update at 9:00AM on 3/26
We continue to observe failed scheduled harvest tasks and are still working with SirsiDynix to determine the cause of the issue. In the meantime, we've been able to run the harvest manually to update affected records, so this issue is no longer noticeable when navigating records in Enterprise. Records should be current to changes made within the last day. We'll continue to provide updates to this Known Issue as information becomes available.
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Update at 9:00AM on 3/25
Our nightly harvest failed again Thursday morning. We're working with SirsiDynix Support to investigate the issue and will provide further details when they become available. In the meantime, record changes are now two days behind on Enterprise, but hold placement, item availability, and patron interactions remain unaffected.
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SWAN Member Library & Cataloging Staff:
Our nightly scheduled Enterprise record harvest failed overnight due to SaaS upgrades applied across SirsiDynix environments. The impact of this issue is catalog record adds/edits/deletes performed yesterday will not be reflected in the Enterprise catalog until our next harvest tomorrow morning. The catalog will continue to reference the most recent successful harvest performed Tuesday morning. Also worth noting that item availability and patron interactions with records will not be impacted by this issue. Additionally the Aspen Discovery harvest and normal overnight Symphony record processing are unaffected by this issue.
If you have any questions, please email help@swanlibraries.net.
Thank you.
