Skip to main content

User account menu

  • Catalog
  • L2 Calendar
  • Log in
Submit a ticket
Home
  • News
    • The Current Newsletter
    • Mailing Lists
  • Members
    • Member Directory
    • Service Area Map
    • SWAN Community Forums
    • Onboarding & Offboarding
  • Meetings & Trainings
    • Meetings
      • Meetings & Documents
      • User Groups
      • L2 Library Learning
      • SWAN Expo 2025
      • Past SWAN Expos
    • Full Calendar
    • Trainings
      • Upcoming SWAN Training
      • Tutorials & Training Resources
      • SWAN Online Learning
      • Book a Consultation
      • Circulation Mentor Program
  • Documentation
    • Topics
      • Accounts & Logins
      • Acquisitions
      • Cataloging
      • Circulation
      • Discovery & User Experience
      • E-Resources
      • ILS Configuration
      • Interlibrary Loan (ILL)
      • Reports & Statistics
      • Research & Pilot Services
      • Serials
      • Technology & IT
    • Platforms
      • Aspen Discovery
      • Aspen Library Discovery App (LiDA)
      • MessageBee
      • MobileStaff
      • All Platforms
  • Help
    • Known Issues
    • SirsiDynix Help
    • Submit a Ticket
    • Tools
      • Transit Label Generator
      • Patron Lookup Tools
      • Patron Email Status
  • About
    • About SWAN
      • Mission, History, Objectives
      • SWAN Staff
      • Joining SWAN
      • SWAN Member Policies
      • SWAN Style & Graphics
    • Board
      • Board Members
      • Board Meetings
      • Budget & Fees
      • Information for Board Members

Breadcrumb

  • Home
  • News
  • Overdrive Checkout Changes in Enterprise & BLUEcloud Mobile

Overdrive Checkout Changes in Enterprise & BLUEcloud Mobile

Wednesday, November 17, 2021 - 8:43 AM | Tara Wood

SirsiDynix and Overdrive have made changes to the checkout process in Enterprise and BLUEcloud Mobile for Overdrive downloads. Patrons are now redirected to an Overdrive screen to complete the checkout. Aspen is not affected.

We're aware of issues with the checkout process that include:

  • "Open Content" popups do not consistently work.
  • Clicking "Download" too many times from My Account will result in an error.

If you see any other issues, please submit a ticket to the SWAN ticketing system.

overdrive-checkout.png

SWAN logo in greyscale

System Wide Automated Network
915 Harger Road, Suite 260
Oak Brook, Illinois 60523
844-SWAN-LIB
https://www.swanlibraries.net

Main menu

  • News
  • Members
  • Meetings & Trainings
  • Documentation
  • Help
  • About

Footer Menu

  • Joining SWAN
  • Member Directory
  • Patron Privacy Policy
  • Accessibility Statement