'Forbidden' error in OpenAthens

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We have received reports of some users getting errors in OpenAthens when accessing resources outside of the library.

If you have a report of an error please send a ticket to help@swanlibraries.net and it can be fixed immediately.

Open Athens upgraded the permission sets and we have been experiencing log in errors with individual library links to resources. We are working to test all Athens links.


Tracking Updates: 
Issue Updates
June 12, 2019 - 3:45pm
SWAN is working with EBSCO to resolve this issue, please report any errors.
June 24, 2019 - 1:30pm
Broken links to Athens errors have been updated with Athens.