Completed Goals
Objective 1: Develop a Shared and Accurate Diagnosis of Member Dissatisfaction Around the Existing ILS and OPAC (Staff Interface and Online Catalog)
- Form Operational Think Tank, AKA Clarity Task Force
- Create a Curriculum of Training for Library Staff
- Conduct ILS Processing Inefficiencies Evaluation
- Create More Online Documentation
- Assess the Discovery Platform for SWAN & Provide Recommendation
- Implement new discovery platform (Aspen)
- Form item type task force
- Initiative for online self-paced training
- Institute monthly office hours for key applications and services
Objective 2: Deliver on the Solutions that Can Be Readily Implemented, While Focusing on Long Term Solutions
- Complete Infrastructure Migration
- Membership Implementation Schedule
- Offer Library Patrons Mobile Application through BLUEcloud Mobile
- Create New OCLC Holdings Update Process for SWAN: OHM
- Study & Offer E-Content Consortia Purchases
- Evaluate BLUEcloud Staff Interface
- Perform an Assessment of BLUEcloud Acquisitions
- Automated Delivery In-Transit Label
- Negotiate Extension of SirsiDynix Agreement
- Negotiate Long Term Agreements with EBSCO & OCLC
- Negotiate 3-year agreements with EBSCO
- Migrate servers & services from RAILS to SWAN infrastructure
- Replace automated voice notification
- Add 3 new libraries: SWAN100 project
- Develop AV item type recommendations
- Establish parameters for Fine Free
- Pilot Baker & Taylor rentals
- Build “Your Library Statistics” monthly report
- Implement Book Club Reservation system
- Implement Pseudo Libraries for drive-up and locker pick up
- Automate monthly removal of inactive patron records
- Provicde Recommendation on Marketing Automation Platform for Libraries
- Compete BLUEcloud Circulation usability test with member libraries
Objective 3: Reconstitute as a Mission Driven 501c3 with Clear Representative Governance Practices
- Evaluate Organization Legal Entity
- Revise SWAN Budget Structure
Objective 4: Increase Presence of Patron Experience
- Develop & deploy online patron registration
- Incorporate patron help into public catalog
- Increase protection to patron personal identifiable information (PII)
- Develop accessibility standards
Objective 5: Strengthen the Collective Identity
- Pilot Online Membership Forums
- Plan SWANx19 Event
- Clarify Role of SWAN Advisory & User Groups
- Hold SWAN eXpo 2020 web series
- Convene monthly Fireside Chat sessions
Objective 6: Seek External Funding Options to Support the Research & Development Initiatives of SWAN
- ARPA research conducted in 2021
- Apply for National Endowment for the Arts grant
- Engage with ILA Public Policy Committee
- Research Federal funding options
