Rationale
With the (a) prioritized list of problems and (b) the shared and accurate diagnoses, SWAN should then be better positioned to execute solutions. The solutions that have the greatest possibility of success will be ones that depend on SWAN staff and member libraries. These solutions should have a measurable positive impact on member library staff and patrons.
Markers
- SWAN board and staff agree on the prioritized list of solutions to be executed (emphasizing ones that are most under SWAN control). This agreement is communicated to the broad membership.
- SWAN staff executes on the list.
- Member satisfaction shows improvement (i.e. compared to most recent net promoter scores).
- SWAN staff increases its engagement of SirsiDynix to impact performance improvement.
- Current contract with SirsiDynix is renewed while SWAN gathers membership feedback from Objective 1 and evaluates its options for its future library services platform.
- SWAN explores other community driven software solutions that can be implemented on top of the SirsiDynix Symphony ILS.
- A feasibility study is conducted about alternate software
- Board and Executive Director make a long-term decision about the ILS, catalog, or other components of SWAN’s platform: accept the constraints of the library commercial market or more aggressively pursue the community driven, open source options.
Guiding Principles
SWAN board and members focus on research and development.
SWAN will build solutions that steadily improve the ecosystem within the consortium to steadily improve SWAN’s software platform.
