Known Issues

Report issues not listed below to help@swanlibraries.net.

Issue Added Updated Status
BLUEcloud Analytics - 503 Service Unavailable Error(BLUEcloud Analytics (BCA)) 11/21/2020 - 11:05 11/23/2020 - 06:53 Closed
Gale Resources Error with Athens (Eduserv OpenAthens) 09/02/2020 - 14:32 10/29/2020 - 12:20 Closed
*RESOLVED* BlueCloud Analytics is down(BLUEcloud Analytics (BCA)) 09/01/2020 - 10:59 10/08/2020 - 11:16 Closed
Article Search Authentication Issues(SirsiDynix Enterprise/Portfolio), (EBSCO Discovery Service (EDS)) 07/08/2020 - 09:43 07/09/2020 - 09:17 Closed
Article Search Authentication Issues(SirsiDynix Enterprise/Portfolio), (EBSCO Discovery Service (EDS)) 07/08/2020 - 09:43 07/09/2020 - 09:17 Closed
*RESOLVED* Enterprise intermittent issues(SirsiDynix Enterprise/Portfolio) 07/05/2020 - 21:29 07/06/2020 - 09:59 Closed
Brief WorkFlows Outage on 7/2(SirsiDynix Symphony WorkFlows) 07/02/2020 - 15:20 07/06/2020 - 09:04 Closed
*RESOLVED* BLUEcloud Analytics Outage(BLUEcloud Analytics (BCA)) 07/01/2020 - 06:46 07/02/2020 - 15:20 Closed
*RESOLVED* Nightly Processing Delay - Please Suspend All Activities Except Checkout/Checkin Until Further Notice(SirsiDynix Symphony WorkFlows) 06/30/2020 - 08:30 07/01/2020 - 08:44 Closed
Onshelf Items with Holds Wizard Not Populating(SirsiDynix Symphony WorkFlows) 06/15/2020 - 10:12 06/15/2020 - 16:59 Closed

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