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Resolved: Aspen Indexing issues, Updated Thu, 05/01/2025 - 3:30 PM

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  • SWAN offices closed Thursday 11/22 & Friday 11/23/23

SWAN offices closed Thursday 11/22 & Friday 11/23/23

Wednesday, November 22, 2023 - 8:53 AM | Aaron Skog

SWAN staff will be unavailable on Thursday, November 22 and Friday, November 23 due to the holiday. On-call staff will monitor for emergencies. 

When to Call 844-792-6542 (844-SWAN-LIB):

  • A service is down
  • Circulation is impacted
  • Unable to perform key job functions

When to open a ticket:

  • Questions and troubleshooting
  • Report request
  • Aspen Discovery changes
  • Integrating new services

Track Known Issues on the SWAN Support Site

SWAN Staff Contact Details

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System Wide Automated Network
915 Harger Road, Suite 260
Oak Brook, Illinois 60523
844-SWAN-LIB
https://www.swanlibraries.net

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