SWAN staff will be unavailable on Thursday, November 22 and Friday, November 23 due to the holiday. On-call staff will monitor for emergencies.
When to Call 844-792-6542 (844-SWAN-LIB):
- A service is down
- Circulation is impacted
- Unable to perform key job functions
When to open a ticket:
- Questions and troubleshooting
- Report request
- Aspen Discovery changes
- Integrating new services
Track Known Issues on the SWAN Support Site
SWAN Staff Contact Details