July 16, 2018 - 1:53pm

SWAN Member Libraries:

We have received a few reports of users encountering "UNABLE TO PROCESS REQUEST" errors while attempting to search for items, particularly when searching by ISBN.

SirsiDynix has looked into the error and suspects this is related to a locked process on the... Read more

July 16, 2018 - 6:35am

All documents for this year's SWANstravaganza Conference are now available for you! We've attached a campus map for directions/parking, a grid schedule for the day, and the conference guide for the event which provides an overview of each session throughout the day. These guides will also be... Read more

July 13, 2018 - 3:33pm

The 2018 ILA Awards have been announced, and among the fifteen award recipients, four were from SWAN libraries. Congratulations to Marissa Elera... Read more

July 13, 2018 - 8:17am

We have added the email address to the Addresses tab of the Display User wizard.  To do this the state (e.g. IL) has been removed:

 Read more

July 11, 2018 - 5:11pm

Blue Island Public Library will be closed again on Thursday, July 12th. They are working to have an alternate entrance completed to reopen regular hours Friday, July 13th (9:00 AM).  This article provides an update on the Library services and impact:  ... Read more

July 10, 2018 - 8:20am

The Blue Island Public Library will be closed Tuesday and Wednesday, July 10-11th due to a car accident which impacted the building. We will update you as details regarding repair and reopening are available.

The... Read more

July 9, 2018 - 9:50am

Starting Tuesday, July 10, 2018, the Clean Hold Shelf report will include the patron barcode which appears after the patron name. The sort order of the report will remain the same, in alphabetic order by last name.Read more

July 6, 2018 - 4:10pm

Due to the scheduled maintenance and downtime on July 4th, the Auto Renewal report that should have run for items due today, July 6, 2018 did not run. We just ran the report for these items; patrons should be receivnig their notices now. It is possible patrons may receive two separate notices:... Read more

July 6, 2018 - 7:07am

Statistical log data from June 30th was processed fully by end of day July 2nd, so BLUEcloud Analytics June data is available for reporting.

System work which impacts our catalog delays the harvesting and updating of our BLUEcloud Analytics data.  We are closely monitoring the processing... Read more

July 5, 2018 - 2:43pm

---Resolved 7/6 at 10AM---

SWAN Member Library Staff:

It appears that last night’s overnight maintenance reports have resolved the issues that we were experiencing with searching and the subsequent error messages throughout the day on Thursday, July 5.

Please notify us ASAP... Read more