News

June 22, 2018 - 9:30am

We just received news that Kate Boyle, SWAN Member Services Manager, passed away June 21st after an illness. As many of you know Kate worked tirelessly for 39 years serving Illinois libraries. I will share additional information when it becomes available. SWAN staff are understandably upset, and... Read more

June 19, 2018 - 9:27am

Update June 19, 2018 10:41 AM: RAILS IT has identified the issue as a malfunctioning High Availability link between firewalls and has completely restored service.

 

SWAN Member Libraries & Information Technology Staff:

This morning, we experienced periods of network... Read more

June 19, 2018 - 9:14am

SWAN Member Libraries & Information Technology Staff:

This morning, we experienced periods of network disruption due to some maintenance in the RAILS datacenter.  We have been in contact with RAILS IT and they are working on a resolution. 

We also experienced issues with SIP2... Read more

June 17, 2018 - 1:44pm

SWAN Member Libraries and Information Technology Staff:

Last night's overnight maintenance window ran long this morning.

As a result, our regularly scheduled reports are delayed. Reports are running, but we are behind schedule.

 

Please refrain from scheduling any non... Read more

June 15, 2018 - 1:16pm

SWAN received reports of missing information in BCA reports run this week. SirsiDynix has reported that the last time our harvest was fully processed was Saturday June 8. They are currently working on this and hope to have it processed by late this afternoon. If you have run any reports in BCA... Read more

June 15, 2018 - 11:33am

One of the effects of the de-duplication process is an update of the Title Control Number (TCN) for the bib record. The bills that are associated with items pull the item information from the TCN. If the TCN has been changed due to the merge of bib records the bill is no longer able to pull in... Read more

June 12, 2018 - 12:56pm

Update June 13, 2018 1:35pm: Gale has reported that they resolved the issue. However, libraries should check their Gale database links and verify they are able to access through Open Athens. If you have any issues, please contact help@swanlibraries.net... Read more

June 12, 2018 - 11:56am

This message is for anybody who uses cataloging functions in SWAN. Two things to be aware of:

  1. Title Control Number Change -- We have received word from SirsiDynix that the process to change LINC- and M-prefixed title control numbers is currently running and will
  2. ... Read more
June 8, 2018 - 11:22am

---Resolved on 6/25/2018---

After applying several changes to our server and working with SirsiDynix engineers to clear an unused database file that was causing slowness, we've tested extensively and believe the issue is now resolved. MobileCirc logins have been reenabled and are ready... Read more

June 4, 2018 - 5:15pm

As reported last week we will begin running the Clean Hold Shelf report centrally for all libraries, Monday through Friday, beginning tomorrow. This report is run 7 am and is delivered to the generic email address for each library. All other scheduled Clean Hold Shelf reports have been removed... Read more

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