News

June 12, 2018 - 12:56pm

Update June 13, 2018 1:35pm: Gale has reported that they resolved the issue. However, libraries should check their Gale database links and verify they are able to access through Open Athens. If you have any issues, please contact help@swanlibraries.net... Read more

June 12, 2018 - 11:56am

This message is for anybody who uses cataloging functions in SWAN. Two things to be aware of:

  1. Title Control Number Change -- We have received word from SirsiDynix that the process to change LINC- and M-prefixed title control numbers is currently running and will
  2. ... Read more
June 8, 2018 - 11:22am

---Resolved on 6/25/2018---

After applying several changes to our server and working with SirsiDynix engineers to clear an unused database file that was causing slowness, we've tested extensively and believe the issue is now resolved. MobileCirc logins have been reenabled and are ready... Read more

June 4, 2018 - 5:15pm

As reported last week we will begin running the Clean Hold Shelf report centrally for all libraries, Monday through Friday, beginning tomorrow. This report is run 7 am and is delivered to the generic email address for each library. All other scheduled Clean Hold Shelf reports have been removed... Read more

May 31, 2018 - 1:28pm

We have discovered an issue in which MARC data has disappeared from bibliographic records in isolated cases, leaving bibliographic control, call number, and item data in tact. This can manifest in a few ways, some of which may be confusing as WorkFlows does not know how to communicate the error... Read more

May 31, 2018 - 9:00am

As you may have heard we recently found out libraries should be completing their Clean Hold Shelf report before beginning to process their Onshelf Items list (pull list). In our ongoing mission to minimize issues with holds we will be running the Clean Hold Shelf report for all libraries... Read more

May 30, 2018 - 4:10pm

The deduplication process has led to the cancelling and replacing of numerous patron holds.  Each time a hold is cancelled, a patron with a valid email address receives a hold cancellation notice, and we have received reports that these notices are confusing to patrons.  As a result, we have... Read more

May 29, 2018 - 5:19pm

SWAN Libraries—

Two Enterprise issues have appeared since the deduplication and rebuild have completed: 

  1. Many items in My List are no longer showing data
  2. Permalinks are no longer linking properly

Though we will continue to determine the extent and cause... Read more

May 29, 2018 - 11:07am

Thank you all for your patience this weekend and in the past weeks as we prepared this deduplication. You've helped it run as smoothly as possible. We are back up and running today with a nearly completed deduplication, but the process is ongoing.

Not all records have been fully... Read more

May 27, 2018 - 10:37am

SWAN Member Library and Information Technology Staff:

We’re currently seeing a long-running maintenance report, “ADUText” that is delaying the start of the normally scheduled reports. If this report runs into library hours this afternoon, you may also encounter ‘locked’ item records or ‘... Read more

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