News

January 5, 2018 - 6:46pm

Current and Future SWAN Libraries—

The second New 19 Migration Q&A session is Wednesday morning at RAILS Burr Ridge, from 9:30-12:30. The attached documents include the agenda, presentation slides, and the updated FAQ document. The questions included in the FAQ encompass those fielded... Read more

January 5, 2018 - 3:16pm

SWAN Member Libraries and Information Technology Staff:

If you’re currently participating in the eRead Illinois/Axis360 program, you’ve likely received an email from RAILS or Baker & Taylor about an IP address change/whitelist needed by January 15th.

In the case of... Read more

January 4, 2018 - 10:54am

Happy New Year from SWAN! 

The strip calendars we send out to our membership every year are in the mail and should be arriving soon. These strip calendars have a light adhesive on the back that you can stick to your computer monitor's frame or other surfaces around your workspace or the... Read more

January 3, 2018 - 11:54am

**January 29 Update**

Here are the libraries that need to provide the debt-service bond payment schedule. It is possible some libraries have a schedule but are not listed.

NEED TO SUBMIT BOND SCHEDULE 

  1. La Grange Public Library
  2. ... Read more
January 2, 2018 - 9:13am

SWAN Member Library Staff: 

Last night we encountered a an issue with our overnight maintenance reports. A hung process caused several of our reports, including ADUText and rebuilditem to not run overnight.  SirsiDynix is currently investigating as to the cause of this issue.

You... Read more

November 7, 2017 - 2:29pm

---Resolved on 11/8---

We're received confirmation from several libraries that Baker & Taylor has corrected authentication settings and patrons are again able to access their accounts and materials.

 

---Update on 11/8---

We're unfortunately still encountering... Read more

December 5, 2018 - 2:23pm

--Update at 11:00am on 1/16--

The SWAN IT team has been closely monitoring the Symphony/WorkFlows server throughout the morning, and have yet to encounter any instability that has impacted the server over the last two days. At this point, all services have been fully restored, including... Read more

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