Linked accounts disappearing

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When patrons add linked accounts in the BLUEcloud Mobile app, they do not appear when a user logs back into the app.  

We are currently working with SirsiDynix to resolve this issue.  Please see the open case with SirsiDynix below. 

External Ticket: 
https://support.sirsidynix.com/issue/mo-383
Tracking Updates: 
Issue Updates
Date/TimeNote
August 7, 2019 - 11:00am
Status: 
Open
Platforms Affected: 
BLUEcloud Mobile