*Resolved* SWAN Phone Notice Dialer (SVA) Outage on 1/14

We're currently experiencing an outage of the SWAN Phone Notice Dialer, also known as SVA. Some phone notices expected by patrons today may have been delayed as a result of the outage and should go out tomorrow or as soon as the outage has been resolved. If we are unable to resolve the outage by scheduled hold notices tomorrow at 2pm, we will investigate alternate methods for sending the affected notices and update this known issue accordingly.

SMS, email, and print notices are not affected by this outage.


**RESOLVED 1/16/21 at 2:30PM**


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