February 20, 2020 1:30 PM–4:00 PM RAILS Burr Ridge Main Meeting Room / Videoconference Room SWAN Public Services Users meet three times a year (February, May, November) Join SWAN colleagues to share best practice, procedures and effective patron service models to facilitate customer service. Meeting Documents Agenda agenda2020-02-20.pdf (114.99 KB) Minutes notes2020-02-20.pdf (179.06 KB)