UPDATE January 16, 2019, 4:20 PM
You are now free to run your EDI File Transmission (edisend) reports. If your report fails, please check the FTP_PASS field in the EDI Address tab. If the FTP_PASS field is set to NO, change it to YES and re-run your report. If it continues to fail, submit... Read more
SWAN Member Libraries and Information Technology Staff:
We’ve received several inquiries regarding expiring Public Web Browser (PWB) licenses at our libraries. We’re happy to report that RAILS has renewed the ongoing subscription to PWB and continue to share their subscription with the... Read more
SWAN Libraries,
The SWAN consortium will welcome Green Hills Public Library District on January 29th! A small team of SWAN staff have been working on the migration over the last five months with Green Hills staff and we're in the final... Read more
A long-standing December tradition here at SWAN has been the 12 Days of Gifts. For each of the 12 days, SWAN staff prepared and distributed a "gift" in the form of new documentation, service upgrades, and similar useful delights. This was Kate Boyle's annual labor... Read more
Happy 2019! We have received the 2019 SWAN calendars. These will be available for distribution at our upcoming membership meetings. Please see the SWAN 2019 list of meetings and events in L2 - https://www.librarylearning.info/tags/?... Read more
The Custom Longoverdue Report (CLR) performs the following actions:
Due to maintenance reports running long overnight, the Clean Holds Shelf reports are delayed. Those should should kick off in the next half hour. We will update when the reports have completed.
Reports have completed as of 9:18 AM.Read more
We have been working with SirsiDynix to resolve the load issues on the servers and at this time have received reports from member libraries that Workflows is once again responsive. Enterprise is also available and users can log into My Account. We will continue to monitor the system. Please... Read more
We are also working on problems accessing My Account in Enterprise. A banner will be posted on Enterprise and we will continue to provide updates as we work through these problems.Read more
We have reports of Symphony Workflows slowness and errors when accessing Enterprise. IT is working with SirsiDynix to determine the cause of the system high load average. If you experience slowness in Workflows or problems accessing Enterprise, please open a support ticket so that we can... Read more
