News

October 1, 2018 - 12:48pm

Patrons have five different notification opportunities for checked out items:

  1. Autorenewal Courtesy Notice (for items checked out at participating libraries)
  2. Courtesy Notice
  3. 1st Overdue Notice
  4. 2nd Overdue Notice
  5. Billing Notice

1st and... Read more

September 28, 2018 - 7:25am

The Dolton Public Library District (DOS) will be closed from October 1, 2018 until approximately May 1, 2019 for renovation. During this time DOS items will not circulate and holds cannot be placed against their items. RAILS will coordinate postponement of delivery until they reopen. Patron... Read more

September 24, 2018 - 12:42pm

September 21, 2018 - 3:47pm

The SWAN Acquisitions User Group meeting has been rescheduled from Thursday October 11, to Wednesday October 24, due to the ILA Annual Conference. You can register for this event on L2. We apologize for any inconveniece this... Read more

September 20, 2018 - 8:43am

Update 9/20: The upgrade is complete, and on-order records now appear in the item detail display.

SWAN has scheduled an upgrade to Enterprise v5.0.0.7.

This upgrade will resolve an error with on-order records, which currently are not appearing in the item detail display.

We'... Read more

September 17, 2018 - 7:46pm

---Resolved at 8pm on 9/18---

WorkFlows is back online and operating as expected. Please login normally and let us know if you experience any trouble.

We’ll continue to monitor the situation throughout the night and send further updates via SWANcom if any issues arise.

 ... Read more

September 17, 2018 - 12:01pm

---Resolved at 12:30pm on 9/17---

The issue has been resolved and Enterprise should now be operating as expected. If you continue to experience issues, please let us know by emailing help@swanlibraries.net.

 

---Original Posting at... Read more

September 14, 2018 - 1:56pm

---Concluded Successfully on 10/11/2018 at 05:30---

The Symphony 3.5.3 upgrade has concluded successfully!

We’ve reenabled the VPN connections to your libraries, so you’re free to login to the server immediately (Offline mode is no longer necessary).

A few important things... Read more

September 14, 2018 - 1:26pm

September 14th Update: SWAN's Enterprise 5.0 catalog has some performance issues that are being worked on by SirsiDynix software engineers. This means we experience brief outages from time to time which last less than 10 minutes. Until we have resolved these ongoing issues, we ask library staff... Read more

September 13, 2018 - 4:42pm

SWAN Member Libraries and Information Technology Staff:

 

The load average on our Production server has returned to normal levels.

We are no longer seeing any anomalies on the system, but will continue to monitor the server.

 

Thank you for your patience.... Read more

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