News

March 14, 2020 - 10:15am

Update March 16, 12:20 PM

As 70% of our libraries are closed at this point and we anticipate more closings and extensions to existing closures​, we've made the following updates in the app to ensure patrons are getting correct closings and hours information.

March 14, 2020 - 7:52am

If your library will be closed for services on election day, March 17th, and is also a polling place which will be available for voting, we can add a top banner to your Enterprise catalog. See Messenger Public Library of North Aurora... Read more

March 13, 2020 - 3:49pm

Update 3:50 PM

Some libraries have expressed a desire to opt-out of this automatic extension to continue enforcement of existing policies. Others have requested a standard circulation rule to extend due dates until the crisis has abated.

The following options are... Read more

March 13, 2020 - 7:25am

SWAN staff will continuously monitor the systems and incoming requests from libraries to assist in closures. Oak Park Public Library has announced their closure and we expect other libraries to follow.

As a proactive measure to serve our libraries and patrons within our communities, the... Read more

March 12, 2020 - 4:07pm

Unfortunately, we have uncovered some issues with the BLUEcloud Mobile feature that allows a user to use their phone's camera to scan their library card when they log in. For some library cards, the scanner will add extra characters to the barcode, and users will have to re-key in their barcodes... Read more

March 12, 2020 - 2:48pm

SWAN is taking preparations to support all member libraries during the COVID-19 pandemic. To help you all, we have created a dedicated page outlining:

  • Library closure procedures
  • SWAN support for member libraries
  • User events with online virtual attendance
  • ... Read more
March 12, 2020 - 10:03am

All SWAN membership events will be changed to virtual online meetings through May 1st. This is in response to recommended community practice regarding gatherings. Updated login information to the virtual GoToMeeting webinar session is available for each event on L2. Please take a look at... Read more

March 6, 2020 - 4:05pm

SWAN has recently made changes to improve the delivery of notices to patrons.

Hold Pickup Reminder notice:

  • Hold Pickup Reminder notices are now being delivered via SirsiDynix Voice Automation (SVA) in addition to text (SMS) and email. Patrons can expect to receive these
  • ... Read more
March 5, 2020 - 9:00am

The self-nomination form for the two at-large seats for the SWAN Board is now open. Library directors and administrators may submit a self-nomination for the seats whose 3-year terms will begin July 1, 2020. The election will be held in-person at the Thursday, June 5th SWAN Quarterly meeting.... Read more

March 3, 2020 - 4:58pm

Check out the redesigned patron site, which includes instructions for patrons on managing their accounts, searching the catalog, downloading eBooks, using Article Search, and more. When SWAN launched on Enterprise in 2015, we debuted a new site geared... Read more

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