February 5, 2020 - 4:27pm

The first meeting of the SWAN Public Services Users Group will be Thursday, February 20th, 1:30 PM - 4:00 PM at RAILS Burr Ridge.

This group was created based on requests from the membership for a group that could bring together library staff in any area of public service... Read more

February 5, 2020 - 2:16pm

As a reminder, our SWAN User Group meetings are posted on L2 and tagged with SWAN2020 for easy reference and registration.

Meeting agenda, notes, and any supplemental files are posted on our SWAN Support Site under Meetings... Read more

February 3, 2020 - 3:52pm

The St. Charles Public Library has exciting plans for the future which will impact all of us starting immediately. Beginning in March, 2020, the St. Charles Public Library will be moving to a temporary location while their library undergoes extensive remodeling and construction. St. Charles will... Read more

January 31, 2020 - 12:25pm

Have you ever wondered what your library would be like if it didn’t have any more fines? Do you have questions on how to go fine free, but aren’t sure where to start? If this sounds like you, then this Fine Free Panel Discussion is where you want to be!

Join us on Wednesday, February 19... Read more

January 30, 2020 - 12:07pm

Please see our growing list of training recordings, including last week's Quarterly Billing Overview and today's Circulation Basics

We have revamped the... Read more

January 30, 2020 - 10:56am

The agenda  for the Feb 6th meeting at the Villa Park Public Library is available.  Please register via L2: Read more

January 28, 2020 - 2:14pm

Hello SWAN membership --

With the recent Symphony upgrade came a change to the way bibliographic fixed fields display in Symphony. A new field called "Rec_Status" appears in the upper left-hand corner of the fixed field. It displays a Record Status value from OCLC indicating whether a... Read more

January 28, 2020 - 10:43am

The Transit Label Generator will now process ILL_LIBS transactions

In addition to printing transit labels for items that are in transit between SWAN libraries, the label generator will now process items in transit to ILL_LIBS, including items that are delivered via ILDS. Using the... Read more

January 28, 2020 - 9:39am

The BLUEcloud Mobile 2019.5 release is now live in the Google Play store, and it will be live in the Apple App store later this week. For you and your patrons to use the newest version, you will need to update the BLUEcloud Mobile app on your devices. 

You can read the full... Read more

January 27, 2020 - 1:35pm

We have not been able to complete the Remove Fiscal Cycle process for 2014 and 2015 because there are Vendor records with those fiscal cycles linked to Serial Control records. SWAN staff will remove the Vendor Records from the Serial Control records and will send a list of Control Records to the... Read more