News

July 13, 2020 - 2:03pm

SWAN procedures for managing items on the hold shelf which may have expired, been cancelled, or suspended have been modified. Starting immediately management of items which should be pulled from the hold shelf to return to circulation/hold for the next person in line should be done using the... Read more

July 9, 2020 - 1:57pm

The Resource Sharing settings put in place for Tuesday had an error that allowed all library holds to be listed on the Onshelf Items pull lists, whether or not the library had opted in for Resource Sharing. This issue was resolved on Wednesday and only holds for libraries who have opted... Read more

June 30, 2020 - 8:34am

SWAN is closed on Friday, July 3rd In observance of the Independence Day Holiday. To reach us for any connectivity issue, please refer to the contact information below.

When to Call 844-792-6542 (844-SWAN-LIB)

  • A service is down
  • Circulation is impacted
  • Unable
  • ... Read more
June 25, 2020 - 9:03am

As libraries restart services, including a phased return to resource sharing within SWAN, OnShelf Items (Pull Lists) can be overwhelming. Depending on the size of these hold queues, you may return to a relatively normal list of items to pull within a week. Our larger libraries with more holds... Read more

June 24, 2020 - 3:05pm

SirsiDynix will be performing planned maintenance of the Enterprise catalog server on Tuesday, June 30th at 3AM, which will require downtime throughout the process. The maintenance is expected to take no longer than an hour, so the impact will be minimal. Unless complications arise, no further... Read more

June 22, 2020 - 11:15am

The last Custom Longoverdue Report ran on March 13. SWAN suspended the process because library staff were unable to perform their shelf checks. Now that many of our libraries have staff back in the building, SWAN will resume the... Read more

June 15, 2020 - 4:47pm

SWAN staff are working with EBSCO to have your EBSCO database packages ready to go live July 8th. 

This includes:

  • Authentication through OpenAthens
  • Links ready to add to your library website
  • Integration with Enterprise and Article Search
  • ... Read more
June 12, 2020 - 11:18am

As a reminder, RAILS Delivery will be resuming. On the RAILS COVID page, under Latest News, two documents provide detailed instructions and an FAQ on delivery.

June 11, 2020 - 2:31pm

Based on discussion at our Tuesday Fireside/Poolside Chat on June 9th and the announcement provided by the Illinois State Library via their E-news on June 8th, it is important that we hear from all SWAN Library Directors. ... Read more

June 10, 2020 - 5:40pm

Due to recent feedback from member libraries regarding patron confusion over returned material SWAN has implemented the following changes to overdue notices effective immediately:

  • Email, text and phone 1st overdue notices will be generated at 14 days overdue instead of 7. This will
  • ... Read more

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