We have a feedback survey for everyone that attended Friday's SWAN Expo. There is also a question at the end of the survey for those of you unable to attend, we would like to hear why you could not make it.
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News
August 20, 2019 - 5:07pm
Logins
Logins to the BLUEcloud Mobile App Administration portal are now available to library directors. Directors and director delegates can view your logins through the Accounts & Logins documentation on the SWAN... Read more
August 15, 2019 - 10:57am
SWAN staff will be attending the SWAN Expo at Moraine Valley Community College this Friday, so please be aware of any questions or reported issues via our help system will be delayed until Monday. Should any emergencies occur, we have support staff monitoring the 844-SWAN-LIB or voicemails left... Read more
August 9, 2019 - 1:02pm
We are now ready to begin our reporting and cleanup process of items that are missing in transit. You will find attached a shelf check report of items that were checked out to MISSTRNSIT prior to August 1, 2018. You can find more information about items missing in transit and instructions for... Read more
August 7, 2019 - 6:55pm
Freegal Music is now available in SWAN's eResource Central enabling records to be available in Enterprise. Freegal contains over one million records and availability is unlimited use. For an example of Freegal records in Enterprise please check the... Read more
August 6, 2019 - 11:53am
We have recently adjusted the Onshelf Items report to consult your days closed calendars before assigning holds to fill. Your library will no longer receive a pull list on days you are closed. The holds will instead be assigned to open libraries with available copies, and in turn be filled... Read more
August 5, 2019 - 4:33pm
In June, we created the BLUEcloud Analytics report, “Missing, Discard or Lost items with holds report (Last Copy in System)” to assist libraries in processing their patrons’ holds on copies that may be unavailable in our system.... Read more
August 2, 2019 - 3:16pm
On Monday, security researchers announced the URGENT/11 vulnerabilities in the VxWorks OS for embedded systems. This software is in widespread use in everything from consumer electronics to medical devices, and even in nuclear plant control systems. The flaws allowed for unauthenticated remote... Read more
August 1, 2019 - 3:42pm
Article Search is going live in Enterprise for all SWAN member libraries on August 7th, 2019.
What is Article Search?
Article Search is an EBSCO Discovery Service (EDS) integration in the catalog. It can be found via the drop down or the tab.
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July 25, 2019 - 4:41pm
SWAN’s five-year strategic plan contains an initiative to develop a shared diagnosis around some member library dissatisfaction around the Symphony integrated library system and the Enterprise catalog. To this end, SWAN formed the Clarity Task Force of 8-member library staff to assist with that... Read more
