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Resolved: Aspen Indexing issues, Updated Thu, 05/01/2025 - 3:30 PM

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October, 2021 Quarterly Billing Available

10/22/2021 - 1:20 PM

The October 2021 (July-September) Quarterly Billing is complete, and the invoices and checks will be mailed shortly. Documentation is available to help guide member library staff through the Billing Summary sheet as well as the detail statement reports folder accessible in BlueCloud Analytics Shared Reports. Library Directors have been provided with BCA login credentials. If you are a Director and do not have access to the BCA reports, please open a ticket at the SWAN ticketing system Please wait until you receive your statement before making payments or requesting a credit.

Kanopy Invoicing Error

10/08/2021 - 1:03 PM

Kanopy billed libraries incorrectly for the first month of the SWAN discount. The 5% discount wasn't applied for September. Kanopy states: "They are working through a technical issue and libraries will be notified directly from our customer support team by the end of the month, hopefully in the next week or two, about either credits or revised invoices." If you have questions about your bill please contact Paula Roman at Kanopy, paula.roman@kanopy.com

Aspen 21.13 Release

10/08/2021 - 11:48 AM

The Aspen Discovery 21.13 release goes live on Tuesday, October 12th. This is a smaller release that includes bug fixes and improvements to indexing speeds. Notable enhancements include: Improvements to how copies and holds counts are displayed for Overdrive titles Ability to add alt text for placard images Updates for handling unknown and missing languages and audiences while indexing grouped works View the full 21.13 release notes.

Update: Fines Payment in Aspen

10/04/2021 - 3:43 PM

Unfortunately, fines payment will not be available in the Aspen catalog for the Cohort 1 libraries' go-live dates. Though the ProPay integration development for Aspen is complete, unexpected delays from ProPay are preventing implementation. SWAN is working hard to investigate every option to make fines payment available as soon as possible, including alternate online e-commerce solutions. At this point, SWAN recommends that the Cohort 1 libraries continue as planned with the scheduled go-live dates, but with a few modifications to rollout plans. SWAN will add a link to the fines pages in Aspen...

Aspen Go-Live Starts October 18th

10/04/2021 - 9:21 AM

Get ready! The first cohort of libraries will go live on Aspen starting October 18th. Here is what you can expect on your go-live day. SWAN tasks SWAN will complete the following tasks on your go-live day: Remove the "beta catalog" badge in Aspen Add list copying functions to Enterprise, so patrons can copy lists from Enterprise to Aspen Update your Enterprise catalog with a banner linking to Aspen - see an example banner Add the link to your Aspen catalog on the SWAN patron site and support site Update WorldCat links to point to your Aspen catalog Update the catalog URL in your notices to...

Cataloging Users meeeting - Oct 7, 2021 Agenda

10/01/2021 - 12:02 PM

The last Cataloging Users meeting of the year will be held on Thursday, Oct 7, 9:30-11 a.m. Please see the agenda and how to access the meeting: Cataloging Users. We hope you will be there!

RAILS strategic planning town hall events

09/30/2021 - 8:45 AM

RAILS is holding town halls in October and November. Each town hall is two hours long, and they are scheduled at different times to fit a variety of schedules. You can find a list of town halls and registration information on the RAILS home page at https://www.railslibraries.info/news/252552

*Concluded w/Known Issues* Web Services 6.2.1 Upgrade on Wed, Oct. 6th at 2 a.m.

09/27/2021 - 4:05 PM

----------- Update on 10/6/2021 at 08:45------------ We've come across the following Known Issues. Please see those posts below for details: Transit Label Generator Producing Incomplete Labels - Resolved Error Changing Status when Approving BLUEcloud Acquisitions Orders ----------- Update on 10/6/2021 at 06:00------------ The Web Services upgrade has concluded successfully and required less than one hour of downtime. If you encounter any issues with 3rd party tools integrated over Symphony Web Services, please let us know. Tools potentially impacted include the services noted below. ----------...

Aspen 21.12 Release

09/20/2021 - 8:18 AM

The Aspen Discovery 21.12 release is live. The highlights of this release include: Staff with masquerade mode permissions can masquerade as any patron, whether or not the patron has logged into Aspen before Fixes to diacritics displaying in grouped records Ability to display placards based on language - for example, you could create two placards, one in English and one in Spanish and display them based on the user's preferred language Improvements to Hoopla grouping, using the subtitle This release included several updates to the index, so our indexes ran long after the release - they are now...

Beanstack Reading Challenge Software & Mobile App (SWAN Discount)

09/16/2021 - 10:12 AM

If your library wants to get started with Beanstack now, see the document (below) with base pricing for Beanstack Plus, as well as an overview of the service. Through September 30, 2021, an immediate 15% discount is extended to new SWAN libraries joining. You can reach out directly to Lindsey Hill, Director of Library & Corporate Accounts at Zoobean ( lindsey@zoobean.com). Be sure to let Lindsey know you are a SWAN library. We will work with Lindsey and our libraries on the start-up process. Thanks to everyone who attended the Beanstack demonstration sessions. As we shared at those sessions...

Monthly Patron Record Purge - starts October 15th

09/16/2021 - 9:03 AM

To protect patron privacy, a list of the records eligible for removal is accessible from your BLUEcloud Analytics library account (e.g. SWANLIBSXYZ). An email is scheduled to arrive in the library's general mailbox (xyz@notices.swanlibraries.net) every 2nd of the month. It will contain a link to the History List report in BLUEcloud Analytics. SWAN public libraries received their monthly review of patron records eligible for removal on September 2nd. These reports contain sensitive patron information. Since removal of records will occur approximately 6 weeks after the patron record appears on...

Cataloging Users Meeting - Call for Topics

09/15/2021 - 11:30 AM

The Cataloging Users meeting will take place via GoToMeeting on Thursday, October 7th, from 9:30 to 12:00. It will depend on the agenda if the meeting will last 2.5 hrs ; however, I will be available for the full duration if need be. Please submit topic ideas for the agenda or questions to claudia@swanlibraries.net. We will send out the agenda a week before the meeting. Please note you will also have an opportunity to ask questions or bring up topics during the meeting itself. I look forward to your topics! Cataloging Users Please join my meeting from your computer, tablet, or smartphone...

Beanstack Demo - SWAN Discount Opportunity

09/07/2021 - 8:01 AM

Nearly half of our SWAN public libraries are using Beanstack to promote and track reading programs. The folks as Zoobean are offering extended discounts to SWAN libraries based on participation levels. Working with their team, SWAN staff will provide additional support to our member libraries in training, deployment, and tracking with Beanstack. Beanstack staff will lead two quick 30-minute demo sessions from SWAN libraries. Register for one of the sessions (choose your preferred date on the drop-down selection). NOTE: Times may be listed in Eastern time on the Zoom registration form. Tuesday...

Cataloging Corner - No. 7, September 2021

09/07/2021 - 12:00 AM

I hope everyone is having a lovely Summer! Here are just a few updates on cataloging, pre-cats and what’s coming. Aspen catalog & pre-cats With the implementation of the Aspen catalog in October, we may need to fine-tune pre-cats. This may mean changes to minimum standards such as the appropriate foreign language code in the fixed field for foreign language materials. This will give libraries the ability to promote their foreign language collections, since the language information will be extracted directly from the fixed field. We have not implemented any changes yet. More to come about this...

Aspen 21.11 Release

09/03/2021 - 10:51 AM

The 21.11 release for Aspen Discovery is live on our production instance. This was a shorter release cycle, which included changes to the display of the My Account page and improvements to language translation features. View the full 21.11 release notes.

Aspen Cohort 2 Kickoff Meeting & Training Dates

09/02/2021 - 1:58 PM

If your library is in the second cohort for the Aspen rollout and training, please save the following dates. We look forward to working with you in 2022! Cohort 2 libraries Beecher Community Library District Bellwood Public Library Berwyn Public Library Bloomingdale Public Library Broadview Public Library District Brookfield Public Library Calumet Park Public Library Calumet City Public Library Carol Stream Public Library Chicago Heights Public Library Cicero Public Library Crestwood Public Library District Crete Public Library District Dolton Public Library District Eisenhower Public Library...

Weeklies 2022

08/25/2021 - 10:44 AM

Weeklies 2022 The Weeklies 2022 list has been posted to the support site. The serial controls can be transferred to the new records once 2021 issues are no longer expected. See Transferring a Control Record. Quick reminders: Weeklies use Chronology only, except for the academic journals JAMA and The New England Journal of Medicine. Do not attach the Consumer Reports Buying Guide to the Consumer Reports serial record. The Buying Guide gets a new monographic record every year. Do not attach Crain’s Book of Lists to Crain’s Chicago Business serial record. Crain’s Book of Lists also gets a new...

Aspen 21.10 Release

08/24/2021 - 8:28 AM

We have upgraded our Aspen Discovery instance to the 21.10 release. View the full 21.10 release notes. Highlights ProPay integration Initial development on the ProPay integration for fines payment is complete. Additional testing and configuration are needed before we can make fines payment available in the live Aspen catalogs, but it is getting close! Better handling of items checked out to generic users The current location will now display in search results and item detail pages, instead of the home location, in certain cases. This will especially help libraries that check out items to...

Updated: Aspen Cohort Assignments

08/23/2021 - 10:16 AM

The Aspen rollout is fast approaching! These are your library's cohort assignments. For the libraries that selected "no preference," we assigned you to Cohort 1. For any libraries that do not respond, we put you in Cohort 2. Thanks to everyone who has signed up! For those of you in Cohort 1, we look forward to seeing you at the kickoff meeting August 30th - please register on L2. Cohort 1 Acorn Public Library District Alsip-Merrionette Park Public Library District Batavia Public Library District Bedford Park Public Library District Bensenville Community Public Library District Bensenville SD#2...

Planned Enterprise Server Maintenance/Downtime on Tues, Aug 10 2021 at 11:00 p.m.

08/09/2021 - 11:52 AM

SirsiDynix will be performing planned maintenance on the Enterprise catalog server on Tuesday, August 10th at 11:00 p.m. This maintenance will require intermittent downtime throughout the process and is expected to take no longer than an hour. We'll be posting a banner to Enterprise to alert patrons. Unless complications arise, no further communication will be issued for this outage.

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