January 9, 2019 - 9:32am

SWAN Member Libraries and Information Technology Staff:

We’ve received several inquiries regarding expiring Public Web Browser (PWB) licenses at our libraries. We’re happy to report that RAILS has renewed the ongoing subscription to PWB and continue to share their subscription with the... Read more

January 8, 2019 - 5:01pm

SWAN Libraries,

The SWAN consortium will welcome Green Hills Public Library District on January 29th! A small team of SWAN staff have been working on the migration over the last five months with Green Hills staff and we're in the final... Read more

January 7, 2019 - 4:41pm

New Year's Resolutions

A long-standing December tradition here at SWAN has been the 12 Days of Gifts. For each of the 12 days, SWAN staff prepared and distributed a "gift" in the form of new documentation, service upgrades, and similar useful delights. This was Kate Boyle's annual labor... Read more

January 7, 2019 - 12:18pm

Happy 2019! We have received the 2019 SWAN calendars. These will be available for distribution at our upcoming membership meetings. Please see the SWAN 2019 list of meetings and events in L2 - Read more

December 28, 2018 - 11:54am

The Custom Longoverdue Report (CLR) performs the following actions:

  • Removes the LOST and PROCESFEE bills from the patron's record
  • Creates LONGOVRDUE and PROCESFEEX bills on the patron's record
  • Removes the item from the patron's record
  • Removes the item from
  • ... Read more
December 27, 2018 - 9:05am

Due to maintenance reports running long overnight, the Clean Holds Shelf reports are delayed. Those should should kick off in the next half hour. We will update when the reports have completed.

Reports have completed as of 9:18 AM.Read more

December 26, 2018 - 5:04pm

We have been working with SirsiDynix to resolve the load issues on the servers and at this time have received reports from member libraries that Workflows is once again responsive. Enterprise is also available and users can log into My Account. We will continue to monitor the system. Please... Read more

December 26, 2018 - 3:47pm

We are also working on problems accessing My Account in Enterprise. A banner will be posted on Enterprise and we will continue to provide updates as we work through these problems.Read more

December 26, 2018 - 3:24pm

We have reports of Symphony Workflows slowness and errors when accessing Enterprise. IT is working with SirsiDynix to determine the cause of the system high load average. If you experience slowness in Workflows or problems accessing Enterprise, please open a support ticket so that we can... Read more

December 21, 2018 - 3:00pm

SWAN Libraries,

The National Change of Address (NCOA) cleanup project will continue through next week.

What will continue 12/26/2018 - 12/28/2018:

  • Addition of ZIP+4 and consolidation of Street fields for apartment numbers

What has been completed: